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  • Services
    • Private Ambulance Service
    • Care Home Transport Service
    • Mental Health Transport
    • Bariatric Ambulance Service
    • Repatriation Services
    • Palliative Transport Service
    • Court of Protection Transport Services
    • Specialist Deceased Body Transport Services
  • About Us
    • The Core Values of EMA Patient Transport
    • How EMA can help?
    • What Do EMA’s Clients Say?
    • Our Vehicles
    • Our Team
  • Areas We Serve
  • News
  • Blogs
  • Patient Transport Jobs
  • Contact Us
  • Downloads
    • EMA Brochure Download
    • Secure Transport Report Download
    • EMA Transition Packages Download
    • EMA Activities For The Elderly Download

Cookie Policy (UK)

This Cookie Policy was last updated on 5 August 2025 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://emapatienttransport.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://emapatienttransport.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.5 Social media

On our website, we have included content from Facebook, TikTok, Instagram, LinkedIn, X (Formerly Twitter) and WhatsApp to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, TikTok, Instagram, LinkedIn, X (Formerly Twitter) and WhatsApp. This content is embedded with code derived from Facebook, TikTok, Instagram, LinkedIn, X (Formerly Twitter) and WhatsApp and places cookies. This content might store and process certain information for personalized advertising.

Facebook, TikTok, Instagram, LinkedIn, X (Formerly Twitter) and WhatsApp are located in the United States.

6. Placed cookies

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
WP_PREFERENCES_USER_*
Expiration
persistent
Function
Store user preferences
Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Call Tracking Metrics

Marketing

Usage

We use Call Tracking Metrics for call tracking. Read more about Call Tracking Metrics

Sharing data

For more information, please read the Call Tracking Metrics Privacy Statement.

Marketing

Name
__ctm*_ttl
Expiration
Function
Name
__ctm*
Expiration
Function

Purpose pending investigation

Name
ctm
Expiration
Function

Google Adsense

Statistics, Marketing

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Statistics

Name
_gcl_ls
Expiration
Function
Store and track interaction

Marketing

Name
_gcl_au
Expiration
persistent
Function
Store and track conversions

Purpose pending investigation

Name
google_adsense_settings
Expiration
Function

Google reCAPTCHA

Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Purpose pending investigation

Name
rc::c
Expiration
Function
Name
rc::b
Expiration
Function
Name
rc::a
Expiration
Function

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WooCommerce

Statistics

Usage

We use WooCommerce for webshop management. Read more about WooCommerce

Sharing data

This data is not shared with third parties.

Statistics

Name
History.store
Expiration
Function
Store last visit

Facebook

Marketing

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
_fbc
Expiration
2 years
Function
Store last visit

Purpose pending investigation

Name
_js_datr
Expiration
Function
Name
fbm*
Expiration
Function
Name
xs
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

WPForms

Preferences

Usage

We use WPForms for webforms. Read more about WPForms

Sharing data

This data is not shared with third parties.

Preferences

Name
_wpfuuid
Expiration
11 years
Function
Store a unique user ID

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Google Maps

Purpose pending investigation

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Purpose pending investigation

Name
Google Maps API
Expiration
Function

YouTube

Purpose pending investigation

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
VISITOR_INFO1_LIVE
Expiration
Function
Name
YSC
Expiration
Function
Name
PREF
Expiration
Function

Twitter

Purpose pending investigation

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more about Twitter

Sharing data

For more information, please read the Twitter Privacy Statement.

Purpose pending investigation

Name
local_storage_support_test
Expiration
Function
Name
metrics_token
Expiration
Function

LinkedIn

Purpose pending investigation

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Purpose pending investigation

Name
sdsc
Expiration
Function
Name
lms_ads
Expiration
Function
Name
lms_analytics
Expiration
Function
Name
_guid
Expiration
Function
Name
li_alerts
Expiration
Function
Name
li_gc
Expiration
Function
Name
AnalyticsSyncHistory
Expiration
Function
Name
bcookie
Expiration
Function
Name
li-oatml
Expiration
Function
Name
BizographicsOptOut
Expiration
Function
Name
li_sugr
Expiration
Function
Name
UserMatchHistory
Expiration
Function
Name
linkedin_oauth_
Expiration
Function
Name
lidc
Expiration
Function
Name
bscookie
Expiration
Function
Name
X-LI-IDC
Expiration
Function

WhatsApp

Purpose pending investigation

Usage

We use WhatsApp for chat support. Read more about WhatsApp

Sharing data

For more information, please read the WhatsApp Privacy Statement.

Purpose pending investigation

Name
wa_lang_pref
Expiration
Function
Name
wa_ul
Expiration
Function

TikTok

Purpose pending investigation

Usage

We use TikTok for video display. Read more about TikTok

Sharing data

For more information, please read the TikTok Privacy Statement.

Purpose pending investigation

Name
s_v_web_id
Expiration
Function
Name
MONITOR_WEB_ID
Expiration
Function
Name
csrf_session_id
Expiration
Function
Name
tt_csrf_token
Expiration
Function
Name
_abck
Expiration
Function
Name
tt_webid
Expiration
Function
Name
tt_webid_v2
Expiration
Function
Name
ttwid
Expiration
Function
Name
webapp_launch_mode
Expiration
Function
Name
webapp_session_id
Expiration
Function
Name
webapp-session-referer
Expiration
Function
Name
webapp_tiktok_privious
Expiration
Function
Name
webapp_extra_data
Expiration
Function
Name
webapp_original_traffic_type
Expiration
Function
Name
__tea_cache_first_*
Expiration
Function
Name
guide-login-config
Expiration
Function
Name
__tea_cache_tokens_*
Expiration
Function
Name
webapp-newuser
Expiration
Function
Name
f
Expiration
Function
Name
autoplay-config
Expiration
Function
Name
webapp-video-mute
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
WP_DATA_USER_5
Expiration
Function
Name
ea11y-global-state
Expiration
Function
Name
topicsLastReferenceTime
Expiration
Function
Name
_ctm_*
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
multiFbc
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
_ctm_*_gid_
Expiration
Function
Name
_ctm_*_ttl_
Expiration
Function
Name
ea11y-session-state
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
pressidium_cookie_consent
Expiration
Function
Name
cookielawinfo-checkbox-*
Expiration
Function
Name
wp-settings-time-5
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
mp_150605b3b9f979922f2ac5a52e2dcfe9_mixpanel
Expiration
Function
Name
mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
__mpq_150605b3b9f979922f2ac5a52e2dcfe9_ev
Expiration
Function
Name
__mpq_150605b3b9f979922f2ac5a52e2dcfe9_pp
Expiration
Function
Name
loglevel:debugger
Expiration
Function
Name
5edb76c5f77dd8fd11e97d159512335b
Expiration
Function
Name
loglevel
Expiration
Function
Name
loglevel:main
Expiration
Function
Name
6cb1f90cba489c85caa3c2ee6ebd0ccc
Expiration
Function
Name
loglevel:trace
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
shopifySelectors
Expiration
Function
Name
e_site-editor
Expiration
Function
Name
WP_DATA_USER_4
Expiration
Function
Name
ca04e1a769d6e87b84fd6bcda0639ce1
Expiration
Function
Name
debug
Expiration
Function
Name
AI_sentBuffer_1
Expiration
Function
Name
AI_buffer_1
Expiration
Function
Name
__EXT_APP_REFRESH_BLACK_SUB_DOMAINS__
Expiration
Function
Name
elementor-global-variables
Expiration
Function
Name
elementor-global-variables-watermark
Expiration
Function
Name
llar_login_flow
Expiration
Function
Name
72fc247_wp_ai_studio_chat_state
Expiration
Function
Name
72fc247_wp_ai_studio_invalidation
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

EMA Patient Transport
Unit C11A, Admiralty Business Park, Station Rd, Holton Heath, Poole BH16 6HX
United Kingdom
Website: https://emapatienttransport.co.uk
Email: enquiries@ex.comemapatienttransport.co.uk
Phone number: 0800 634 1478

This Cookie Policy was synchronised with cookiedatabase.org on 8 September 2025.

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