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A Step Forward in Supporting Unpaid Carers

Introduction To EMA Joining Crossroads Care Surrey

EMA Patient Transport is excited to announce they have joined with Crossroads Care Surrey’s Employers Hub for Unpaid Carers. This collaboration represents a significant step in recognising and supporting the invaluable contributions of unpaid carers in our community and the workplace.

Who Are Crossroads Care Surrey?

Crossroads Care Surrey Logo

Crossroads Care Surrey are a registered charity dedicated to supporting unpaid carers in Surrey for over forty years. Their professionally trained Carer Support Workers and volunteers provide vital support within homes and local communities, enabling carers to take necessary breaks from their responsibilities. 

The Challenge Of Unpaid Care

Caring for a loved one can be a challenging journey, more so when it’s without pay or adequate support. This is where EMA Patient Transport and Crossroads Care Surrey come together to make a difference. Joining with Crossroads Care, aims to bring attention to the often-overlooked role of unpaid carers in our society and to provide them with the support they deserve.

Benefits To Businesses And Unpaid Carers

The Employers Hub For Unpaid Caring, an initiative by Crossroads Care Surrey, focuses on helping businesses understand and support their employees who are unpaid carers. With EMA’s extensive experience in private patient transport and healthcare transport, this partnership will enhance our ability to offer comprehensive support to these unsung heroes. Research shows that supporting unpaid carers leads to better staff retention, reduced recruitment costs, and increased productivity for businesses.

What Services Are Available For Unpaid Carers?

Their team of professionally trained Carer Support Workers provide funded support for unpaid carers at home or in the community. Crossroads Care Surrey offers a range of needs-based care and support services; all of which are regulated by the Care Quality Commission.  Some of these services include:

Am I an Unpaid Carer?

You may be wondering if you, or someone you know, is an unpaid carer. Many people spend time looking after someone else, and over time, do not realise that they have become an unpaid carer. 

An unpaid carer is someone who cares for a family member or friend, who due to illness, disability, a mental health problem or an addiction, cannot cope without their support.

It’s often difficult to know for sure if you’re an unpaid carer, so find out more information about unpaid caring here and you can complete the simple “Am I An Unpaid Carer?” self assessment.

By finding out if you are an unpaid carer, you’ll be able to access a range of practical, emotional, and financial support to help you in your caring role. The sooner you find out, the sooner you can get access to the help you need. 

EMA Commitment And Goals

EMA Private ambulance crew outside a bariatric patients residence, planning the bariatric ambulance transportation

Through this partnership, EMA Patient Transport are committed to providing guidance and resources to their employees, which in turn can highlight what we do and help alert other employers, to recognize and support unpaid carers in their workforce. The goal is to help create a workplace environment where unpaid carers feel valued and supported.

Join The Movement

This partnership is not just about recognizing the challenges unpaid carers face; it’s about taking active steps to support them. EMA believes that good businesses are made of good people, and supporting unpaid carers is crucial for building a compassionate and productive workforce.

As EMA operates across the South Coast including Surrey, they are based in Poole, Dorset, as most of their staff are too, so would encourage and welcome businesses in the Dorset area to utilise the Crossroads Care service for their staff too.

To learn more about how businesses are making a difference and how you can be a part of this movement, visit Crossroads Care Surrey’s Employers Hub and EMA Patient Transport. Join them in this meaningful journey to support unpaid carers and make a positive impact in our community and in the workplace.

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